Ordered this subscription as a gift to my mother for Christmas and she’s been loving it. There was one odd issue with the delivery, only one month, where there was not adequate postage on the package and my mom had to go into the post office and pay the fee for missing postage. After some back and forth with customer service, they refunded the cost of the postage my mom had to pay as well as the spice packet for that month, which was wonderful. We haven’t had that issue since. Overall, would recommend! Good quality product and great customer service.